Last Updated: December 15, 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

We use cookies in compliance with Australian privacy laws and regulations governing licensed lottery operators.

Types of Cookies We Use

🔧 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

  • Age Verification: Remembers that you've confirmed you're 18+ years old
  • Security: Protects against fraud and ensures secure transactions
  • Session Management: Maintains your login status and shopping cart
  • Legal Compliance: Ensures compliance with lottery regulations

📊 Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it.

  • Usage Statistics: Track page views, time spent, and user journeys
  • Performance Monitoring: Identify and fix technical issues
  • Popular Content: Understand which pages and features are most used
  • Error Tracking: Monitor and resolve website errors

⚙️ Functionality Cookies

These cookies enhance your experience by remembering your preferences.

  • Language Preferences: Remember your preferred language
  • Display Settings: Remember your preferred layout and settings
  • Notification Preferences: Remember your communication preferences
  • Accessibility Settings: Remember accessibility preferences

Cookie Details Table

Cookie Name Purpose Duration Type
ageVerified Stores age verification status (18+) 30 days Essential
cookieConsent Stores cookie consent preferences 12 months Essential
sessionId Maintains user session for security Session Essential
_ga Google Analytics - user identification 2 years Analytics
_gid Google Analytics - session identification 24 hours Analytics
userPrefs Stores user interface preferences 6 months Functionality

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions

Our Cookie Preferences

You can also manage your cookie preferences using our cookie banner that appears when you first visit our site, or by clicking the button below:

Third-Party Cookies

We may use third-party services that set their own cookies:

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website.

Data Collected: Page views, time spent, user interactions, device information

Privacy Policy: Google Privacy Policy

Opt-out: Google Analytics Opt-out

Payment Processors

Our secure payment processors may set cookies to ensure transaction security and fraud prevention.

Purpose: Secure payment processing, fraud prevention, compliance

Duration: Session-based or as required for security

Cookies and Responsible Gaming

We use cookies to support our responsible gaming commitments:

  • Age Verification: Ensure only 18+ users can access lottery content
  • Spending Limits: Track and enforce spending limits you set
  • Session Monitoring: Monitor play time and provide break reminders
  • Self-Exclusion: Maintain self-exclusion preferences

These cookies are essential for regulatory compliance and player protection.

Data Protection and Security

All cookies and data collected are protected according to:

  • Privacy Act 1988 (Australia)
  • Australian Privacy Principles
  • Lottery industry regulations
  • PCI DSS compliance standards

We implement appropriate security measures to protect cookie data from unauthorized access, alteration, disclosure, or destruction.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through our website or email if changes are significant
  • Request new consent if required by law

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: [email protected]
Mail: Privacy Officer, Lottoviance, 123 Lottery Plaza, Sydney NSW 2000
Hours: Monday-Friday, 9:00 AM - 6:00 PM AEST

Your Rights

Under Australian privacy law, you have the right to:

  • Access: Request information about cookies and data we collect
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Complaint: Lodge a complaint with the Office of the Australian Information Commissioner

For more information about your privacy rights, see our Privacy Policy.

Remember: We are NOT a casino and oppose gambling. We are a licensed lottery operator committed to responsible gaming. If you need help with gambling problems, visit our Responsible Gaming page.